Thinking Out of the Box

While the phrase “thinking out of the box” has just moved past tired status and is inching its way up toward cliché, the concept will never go out of style. Why? Because creative thinking can yield some very simple albeit very effective advertising strategies.

According to our friends in the Ad Freak department of AdWeek.com, a British farmer was denied permission to advertise his topsoil business on billboards near his farm. So he stenciled his logo on a heard of sheared sheep on the property as a way to catch similar attention (as well as perhaps subtly extend a metaphorical middle finger to whatever governing body denied the permitting).

Although this budding creative genius was able to let his mind run free, thinking creatively doesn’t often come naturally for everyone, and even for those who are naturals, the wheels occasionally get blocked. If you’re having trouble thinking out of the box about advertising or any business issue that needs a creative solution, next time try this: Jot down a list of eight or 10 random nouns, select one—how about “lamb chops” in honor of our British farmer—and think of as many characteristics, concepts and ideas relating to lamb chops as you can in five minutes. Then go back to your real issue and see if a slight temporary rewiring of your brain hasn’t taken effect. In many cases, the short exercise simply frees up the rigid thinking that has kept your creativity at bay.

For those of you with continued ad-related creative brain freeze even after this exercise, you have an alternative, and it’s called Ryan William’s Agency. Mobile warm-blooded signage might not be right for your business, but creativity is what we do; we can help you with an effective strategy and an affordable campaign.

Subtlety Sells in Online Marketing

Ever know someone in a social situation who constantly talks about himself or is always working some angle for his benefit at your expense? It usually doesn’t take too long before you begin avoiding a person like that. While you expect a salesman during a sales call to try to sell you something, most people aren’t fond of getting sold by friends or acquaintances.

Social media is largely the same way. Individuals follow on Twitter, friend and fan on Facebook, read blogs, watch YouTube videos, etc. mostly to be entertained and to garner information. If you try to hard sell this audience, it takes only a click for them to make you go away and there are thousands of others ready to take your place.

The key to social media is that it’s social. You must engage your audience in conversation. As tempting as it is to tweet about your sale or tell that person on LinkedIn to call you because you’re an attorney and can help him with his issue, don’t. Simply talk to your audience like you would an acquaintance at a cocktail party. Here are some more tips to getting your message across without hitting anyone over the head.

Offer value.
Rather than selling that person on LinkedIn your legal services, post a link to some information that pertains to that person’s issue. The more useful information you provide through social media, the more people will remember you as the go-to source for help.

Respond to negative and positive comments.
Don’t delete negative comments; respond to them thoughtfully and apologize. Deleted comments are likely to get louder somewhere else. On the flip side, thank people who post praise for your product or service. This kind of positive reinforcement makes your audience feel good and keeps the praise alive for an additional period of time.

Entertain and surprise.
Followers of social media love to be entertained and surprised. Both are great vehicles to elicit fans and followers of your message. Think of an author or pundit on television, etc. who you regularly look for to hear what he’s going to say next. You can become that person or entity to a great many individuals.

Ask questions
By posting questions, you’re inviting conversation, which keeps your message alive and stimulates your audience. One-way information is fine some of the time, but mix it up occasionally.

Be transparent.
Nobody likes a fake and that goes for businesses as well as individuals. The more you share, the more your audience will believe you and look forward to your next post.

At Ryan William’s Agency, we’re regularly tweeting and blogging and posting on Facebook and the like for a number of clients who recognize the importance of social media, but are busy running their companies, and we do it for our agency as well. It’s one of the keys today of running a successful business. (Subtle, huh?)

Has Newspaper Advertising Become Obsolete?

There’s no doubt about it: With the advent of the Internet, newspaper readership, in general, is dramatically waning—especially where dailies are concerned. Many papers around the country have folded and the remaining players have staffs and newspapers that are likely a fraction of their former size. However, there still are benefits to newspaper advertising and situations when buying display space makes sense.

When making your advertising decisions, think about the following to help determine if newspapers might fit into your campaign.

* A newspaper ad is tangible, and concepts read from a hard copy versus other mediums, especially electronic, are often easier to understand and remember. That’s one of the reasons why, still to this day, most anything created electronically that absolutely must be free of errors includes a round of proofing on paper.

* A newspaper ad tends to hold the reader’s attention longer than some other forms of advertising. Sure, you can always turn the page, but electronic media encourages taking in smaller bits of information faster than the concept of reading a newspaper. A new Web page or television station is just a click away. People tend to take time with a newspaper.

* Studies indicate that newspaper readers are generally an older, better educated and more affluent demographic, which, depending on your product or service, can be a real advantage.

* An upside to the newspaper industry shrinking is that there are fewer ads against which to compete, so you can expect better exposure than in the past.

* Consider where very large companies—those who likely know best where to spend their ad dollars--advertise. Online? Of course. Television? Radio? Certainly. However, open your daily paper and you’ll see they are there as well. Why? Because given the right timing, display size and a product or service suitable for a newspaper’s primary demographic, newspaper ads pull.

Sure there are a lot snazzier, sexier medias to advertise in these days, but don’t count newspaper out of your media mix. Print can still play a very effective part of your company’s marketing plan given the right message aimed at the right audience. Not sure who or what that is? We know some people who can help you with that.

Once upon a time in the land of radio

Some 15 years ago RWA started working with a small retailer. With just one location, the company had no plans to expand. Rather the owner was quite content to simply grow the business that was currently coming into his shop, servicing as many customers as possible in his 9 to 5 (or sometimes 9 to 3) workday.

The company wasn’t the typical agency client, but we were impressed by the owner’s commitment to a consistent advertising effort so we took him on. Year after year, month after month, during season and during off season, we ran advertising for this one store. You know what? That old adage – the one about how consistent advertising works – well, it actually works!

For the past 15 years, we have consistently run advertisements for our retailer on local radio stations. Today, not a week goes by when a new customer doesn’t wander into this one shop and speak those glorious words “I heard your ad on the radio.”

Much ado has been made over radio and about the impact of new developments such as satellite radio on the effectiveness of local radio advertising. Granted radio listeners today have more options, much as they do in television, in print and online. So making an impact on radio is more challenging than it has been in the past.

The success our one-shop retailer has had on radio is largely due to the entertaining nature of its radio spots. Since the company has only one location which is manned only by the owner, the radio advertisements capitalize on the unique experience of shopping local and dealing directly with the guy who owns the shop. The offbeat, obviously locally produced radio ads feature the owner chatting with listeners, much in the way he does when they come into his shop. His topics cover everything from recent events, to childhood memories, to rants about life’s little annoyances. In between, he throws in a little info about his shop and invites people to come visit. Listeners come in as much to meet him as to shop at the store.

Radio has often been described as “theatre of the mind,” the one medium where an advertiser could build an image in its customers’ minds by telling them a really good story. Tell it enough and people start to listen. Then, pretty soon, they start to respond. After all, who doesn’t love a really good story?

Try it, you might like it... or not.

Our agency recently received a referral from an existing client. The new client, a retail store, is next door to our existing client. The new client, Jane had seen the success our marketing efforts had achieved for her neighbor. She wanted what he was having.

After an initial meeting of fact-finding, we returned with a strategic marketing proposal in hand. In it, were the keys to her success: goals, challenges, target markets, competitive research, and a marketing strategy with specific initiatives.

Jane was impressed and, after we fielded several questions, she nodded her head. We were sure Jane was sold. Then, just as we were getting ready to present her with our contract, she delivered those deflating words every agency dreads.

"We'll give it a try," she said with a smile. Back into the briefcase went the contract.

With the possible exception of "fine," I doubt you can find a word packed with more underlying connotations than "try."

Let's face it, when a friend says, "I'll try to swing by your party later," he knows right then he's not coming. Or, when a co-worker says "I'll try to get to that paperwork today," you can bet your job is being shuffled to the bottom of her inbox without a second thought.

"Try" provides the universal excuse for failing to do something without incurring any personal responsibility for whatever is left undone. "I tried to make it to work on time, but all the inconsiderate drivers on I-95 wouldn't let me by." Who can blame me?

Giving advertising a "try" is sort of like giving marriage a "try." Promising to "try to love, honor and cherish 'til death do us part" isn't quite the same as committing to it. Either you're in it for the long haul, or you might as well get off at the next exit.

Jane's neighbor, a client of 12 years, is in it for the long haul. For 12 years we have been consistently marketing his business through local radio advertising and it has paid off. New customers regularly come into his store saying they heard him on the radio. People who have never shopped there know the name nonetheless. The success that Jane was seeing next door was the result of a long-term commitment to advertising. She wasn't going to achieve the same success by giving advertising a "try."

Jane did sign the contract and we're moving forward, albeit tentatively. She's trying hard to keep the word"try" from sneaking its way into our marketing strategies. The honeymoon stage is going well. With any luck, we won't be serving divorce papers before our first anniversary.