Nice package: clearing up a misconception

One of the misconceptions about advertising agencies is that soliciting help from one requires deep pockets, big boardroom meetings on Madison Avenue and hearing campaign pitches, with lots of fancy artwork atop easels.

That does, of course, exist, but smaller agencies often offer less expensive options and will customize a campaign (fancy word for “do you need a logo, a website, bus-bench signage, radio spots?”) to fit your budget (another fancy, and sometimes intimidating, word for “what do you want to spend?”).

If the thought of even a very modest campaign still sounds too expensive and complicated, there’s another option: [insert drum roll here] The Package.

Ad packages are simply various types of basic advertising, bundled into a single fixed low cost. They’re generally comprised of the kind of advertising that typical businesses need. One package option might be, for example, a logo, business cards, a one-page website and a one-page brochure. They can become more involved with print advertising, sales kits, promotional items, maybe even a Facebook business page, depending on your needs and … gulp … budget. The point is that an ad package created by an agency will yield cost-effective creative design and professional production versus going with that place in the strip mall down the street, Floyd’s Printing, Design and Knick Knacks—We’re Not Good, But We’re Slow. You also know up front exactly what you’re getting and how much it will cost.

If you’ve never worked with an ad agency but are considering it now and want to wade in slowly, inquire about advertising packages. They’re a great, inexpensive way to get to know an agency for possible future work while fulfilling a need now that we at Ryan William’s believe is crucial to any business: advertising.

We’re going to spell it out for you

At the outset, this topic might seem a little sophomoric for an ad agency blog whose readership is made up of business owners. But as we can readily attest: Sometimes it’s the most fundamental principals that get overlooked. The topic? Grammar in your marketing, advertising and PR, and in all your written communications, really.

Your written words are an extension of you and your business, and whether that business is lawn maintenance or running a charter school for advanced students, your market has a level of expectation about your professionalism. And one of the marks of professionalism is high-quality writing.

You know the message you get about a job seeker who submits a resume peppered with typos, or the feeling you get when you read “expresso” on a coffee shop menu instead of the correct “espresso.” Well, if you want to keep from feeding that perception about your own business to your market, just apply the following three concepts to all the words generated by your company and you’ll catch the vast majority of poor grammar before it gets out the door.

1. Sit on it.

Whether copywriter, journalist or a businessperson who generates 100 emails a day, the more comfortable you get with words, the faster you can whip them out. Grammatically, however, speed can get you into trouble. It leads to transposed letters, misspelled words, you name it. So, let the copy sit for a length of time, and then read it again.

In the ad agency biz, we let copy marinate from weeks to a day to sometimes an hour or less, depending on the scope and urgency of the project. But you can be sure we have a zero-tolerance system in place that involves setting aside the words for a period of time. If your “project” is an email, then sitting on it for you might mean five minutes, and that’s fine. The point is that with the passage of time, your eyes recharge and get fresher. Also, because proofing your own work is difficult, a second set of eyes is always a good idea.

2. Read it aloud.

Reading silently and reading aloud employ different brain functions. When you read silently, the tendency is to fix typos in your mind and accept poor choices in verbiage—basically correct subliminally what is incorrect on the page. Reading silently concentrates on what is said.

Reading aloud focuses on how it is said. You can hear the words independently of each other and also their rhythm in combination. Typos become more evident, as do misspellings, missing words and poor grammatical choices.

3. Turn on your spellchecker.

The number of people who don’t use the spell check feature on their computer is astounding. Is it always right? Heck no. Will it catch every error? Not even close. If you don’t know the difference between a painter’s “palette,” a wooden “pallet” and the “palate” in your mouth, for example, chances are spell check won’t catch the misuse of the three nouns either. But what it does catch makes it a powerful and handy backup.

Of course, there are a lot more tools in the copywriting trade and if you ever want to while away an afternoon discussing them, we’d be glad to oblige. However, if your hands are full running your business and you’d like RWA to worry about your marketing- and advertising-related grammar, we’d be glad to help you out there as well. Just pick up the fone. 

Facebook Wants You

In the movie about Mark Zuckerberg and his partners founding Facebook—The Social Network—cofounder Eduardo Saverin is portrayed as pushing for the site to sell online advertising, which, in the early days according to the movie version, Zuckerberg apparently wanted nothing to do with. “We don’t even know what it is yet,” the Zuckerberg character says when Saverin continues to push his agenda.

Times have changed and Facebook sure knows what it is now.

Facebook COO Sheryl Sandberg has announced she’s planning a strategy similar to one she employed while VP of global online sales and operations at Google. Reports are that the largest social networking site in the world will begin offering $50 advertising credits to as many as 200,000 small businesses as early as next week. Why? Because just as at one time you probably didn’t even know what Facebook was and now you check your page multiple times a day, the brass at Facebook recognize that people’s obsession with Facebooking opens up a whole new advertising opportunity.

Word is Facebook will set you up with an ad that racks up a cost per click—say 5 or 10 cents—and spot you the first $50. According to Sandberg, that’s enough for a typical small business to target everyone it needs to at least once, recognize that the concept is a viable way to generating ROI, and create the latest addiction among Type A business owners—obsessing over their Facebook ad campaigns while sipping their morning coffee.

No word yet on how Facebook is going to divvy out the credits, but we’ll certainly keep our ear to the keyboard for you. Because even if you can manage to keep the cyber monkey off your back and not renew after your initial credit is gone, $50 is $50, and a lot of businesses are liable to get in line fast once the program is launched.

So Saverin’s idea wasn’t such a bad one, it seems. Just his timing was off. Maybe if he’d waited a few years to push for Facebook advertising, he’d still have his 30 percent stake in the company. But, hey, maybe with a few of your advertising dollars thrown into the mix, Eduardo won’t be living out of his Bentley for too much longer.

What’s in a name?

That which we call Schweddy Balls by any other name would taste as sweet. Bill Shakespeare would roll over in his grave if he read how we just mangled that (or Francis Bacon for you conspiracy theorists). But sometimes, depending on your business, the attention garnered by a shocking or irreverent message can go a long way to racking up sales. 

Take Ben & Jerry’s ice cream, for example. They just came out with a new flavor, Schweddy Balls—vanilla ice cream with fudge-covered rum and malt balls. The name pays homage to a Saturday Night Live skit featuring Alec Baldwin, a baker, Pete Schweddy, who sells popcorn balls, cheese balls and rum balls during the holidays. “No one can resist my Schweddy Balls,” Baldwin’s character says.

The Vermont company is introducing the new flavor nationwide, but in a trial first run in case the concept is just a wee bit too over the top. This isn’t the first time Ben & Jerry’s has shocked the ice-cream loving world. A spin-off of the company’s adored Chubby Hubby flavor, Hubby Hubby, celebrated the move by some states to legalize gay marriage. It’s too early to tell how well Schweddy Balls will sell, but the story has gone viral in a very short time, and whether you love the concept or hate it, it’s getting Ben & Jerry’s a lot of attention.

Now if your business is a funeral home or manufacturing nuns’ habits, this direction might not be the best option. However, with a little creativity, you can give virtually any product or service a twist that toes the line just close enough to grab a ton of attention and increase sales while not being overly offensive. If this blog alone, however, has you as mortified as Bill Shakespeare, don’t schwet it; at RWA we can accommodate the advertising needs and business philosophy of any company.  

Emphasizing “free” doesn’t cost much

There are so many messages today that businesses want to get across to their market, concepts of how to covey those messages through advertising, and mediums in which to broadcast them that it boggles the mind.

But, whether you’re running online banner ads or dropping leaflets from a blimp, there are a few basic concepts that have been around since Goodyear first launched its fleet of dirigibles that are as effective now as they were then. (FYI: It was 1912 when Goodyear started flying their logo, and at that time, it was more of a balloon than an actual blimp.) The concept? Emphasize the word “free.” Make it bigger than the surrounding text if you’re advertising in print; make it bold; make it a different color, uppercase the whole word.

FREE

Or, in broadcast advertising, say the word several times. Say it louder. Add affect. Why? Because everyone likes free stuff. That’s why you take that “Bob’s Discount Motor Lodge” tee shirt even though you have 100 tee shirts already that you never wear. That’s why convenience-store chain 7-Eleven nearly doubles sales the day of its anniversary when Slurpees are free and customers end up picking up an unplanned extra this or that. Heck, there are multimillion-dollar companies based solely around the pens, mugs, key chains, refrigerator magnets and about 1,000 other promotional products that businesses give away every day—for FREE. You can also convey “free” buy saying “don’t pay a penny” or “send no money,” but “free” says it all and it’s succinct.

Of course, in order to be able to incorporate the word into your advertising and make use of its magic, it’ll cost you. But it doesn’t have to cost a lot when you consider the potential upside. Sure, that frozen corn-syrupy goodness that 7-Eleven gives away each year, the tiny promotional paper cups, and the extra labor needed to cover the increase in customer traffic all costs money. But what the company realizes in increased sales for that day alone—never mind the publicity realized from the event, which leads to future Slupee and impulse-item sales—is remarkable.

Simple enough, but it works. If you don’t already, consider incorporating the concept into your advertising campaign, but remember where you got the idea. From us, Ryan William’s Agency. And no need to break out the checkbook. This one is free.  

Avoid helping your competitors

The concept is this and it’s a simple one: In your advertising, sell YOUR particular brand of product or service and not just the idea of buying the type of product or service that you sell. If you manufacture fans, for example, and your advertising convinces a potential customer to buy one—it’s summer, it’s hot, fans cost less to operate than air conditioning—but falls short of why the buyer should purchase YOUR fan, you very well might create a sale for your competitor. 

 

Seems like a no-brainer, but helping competitors with poor advertising happens all the time and not just by unsophisticated mom-and-pop businesses. Cruise lines sell the idea of getting away from it all. Automakers ask if, by golly, you don’t deserve a new convertible. Internet service providers push how much faster DSL is than dial-up service. But which cruise line, which make of car, which ISP? Ads that fail to position the advertiser properly can sizzle with a call to action—successfully driving consumers to a travel agent to book a cruise, to a car lot to purchase a car and to the Web to research Internet access—but who gets the sale is a crapshoot.

 

Of course, convincing your market that it needs whatever it is you sell is right up there on the priority list too, but directly opposite your brand, not below. Don’t just sell “a” vacation, “a” convertible or DSL service. Sell that your cruise line travels to where others don’t; that your make of automobile gets 45 miles to the gallon; that your ISP offers same-day installation.

 

Simple? Quite, but sometimes it’s the small stuff that’s overlooked. At Ryan William’s Agency, while we’ve got some big, creative widget-selling ideas, we also won’t let you forget the basics.