Wednesday, July 20, 2011

The evolution of the creative team

Once upon a time, there were only a handful of mediums in which a business could advertise: newspapers, magazines, radio, television, outdoor, direct mail, etc., what we loosely define as traditional advertising. In just a few short years, however, the explosion in technology has not only created a slew of new advertising options—from social media to QR codes—but the industry’s evolution now requires agencies practically to have to employ Google engineers to understand the new mediums and maintain the complex mix.

This means the traditional copy writer/art director creative team has evolved as well. Effective copy for Twitter, for example, must be 144 characters long or less. Oh, and to be an effective Tweet, the message mustn’t hit the reader over the head with sales speak and instead subtly coax with independent entertainment or information. Effective website copy must be written for the Google indexing spiders as well as for the market for whom the site is intended. As for effective design, it must now work when viewed in mediums ranging from print to tiny smart phone screens to stories-high projected signage in Times Square.

But the evolution of the creative team is more than just a copywriter adapting his words and an art director her design to fit the new mediums. Because of all the ways in which a business can now advertise, there are a multitude of concerns and issues far outside the realm of words and pictures.

At Ryan William’s Agency, the typical brainstorming meetings to create a new ad campaign involve everyone in the agency because of the complexities involved. A “simple” website build, for example, which is just one small facet of big campaign, requires input from a number of unrelated professional areas—photography, copy writing, layout and design, programming, SEO, the list goes on.

Topics during our meetings can range from who’s going to clean and prep a client’s truck before a wrap is installed to the pros and cons of buying targeted or untargeted Facebook fans to jump start a social media campaign. We discuss the virtues of building a website using a content management system versus custom programming; how to address positive and negative website business reviews; the fact that Google customizes its search results based on what an individual has searched for and clicked on in the past, yielding search results that Google “thinks” you want. The variables are complicated and any one decision has a ripple effect throughout the campaign.

Today’s creative team is no longer simply the wordsmith and artist because the meaning of “creativity” in advertising has evolved to include science as well as art. Is the Google Analytics expert creative? Are website meta tags sexy? Perhaps not in the traditional sense. But, in today’s world of advertising, these are critical parts of the creative mix and, for the team at Ryan William’s, at least, as flashy as a double-truck four-color add in the Palm Beach Post. And if your creative team is having a hard time getting jazzed about Tweeting or tagging, you might want to find someone who finds these new mediums just as exciting as the old ones.

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